{"id":7598,"date":"2023-12-06T15:23:49","date_gmt":"2023-12-06T14:23:49","guid":{"rendered":"https:\/\/juergenweimann.com\/?p=7598"},"modified":"2023-12-06T15:23:49","modified_gmt":"2023-12-06T14:23:49","slug":"customer-centricity-bei-der-zuerich-versicherung-gespraech-mit-cco-monika-schulze-2","status":"publish","type":"post","link":"https:\/\/juergenweimann.com\/customer-centricity-bei-der-zuerich-versicherung-gespraech-mit-cco-monika-schulze-2\/","title":{"rendered":"Customer Centricity bei der Z\u00fcrich Versicherung &#8211; Gespr\u00e4ch mit CCO Monika Schulze"},"content":{"rendered":"<p><strong><\/strong><\/p>\n<script class=\"podigee-podcast-player\" src=\"https:\/\/player.podigee-cdn.net\/podcast-player\/javascripts\/podigee-podcast-player.js\" data-configuration=\"https:\/\/everyonecounts-juergenweimann.podigee.io\/87-neue-episode\/embed?context=external\"><\/script>\n<p><p>Die Digitalisierung hat alles ver\u00e4ndert. Kunden haben sich ver\u00e4ndert. Die Z\u00fcrich Versicherung m\u00f6chte ein relevanter Player im Versicherungsmarkt sein und hat sich daher der Kundenzentrierung verschrieben.<\/p>\n<p>In meinem Gespr\u00e4ch mit Monika Schulze, Head of Customer and Innovation Management, beschreibt in unserem Gespr\u00e4ch, wie der Weg von der Erhebung des NPS, \u00fcber die Implementierung von organisatorischen Ma\u00dfnahmen, bis hin zur deutliche Verbesserung der Ergebnisse gef\u00fchrt hat. <\/p>\n<p>Freu Dich auf inspirierende Einblicke \u00fcber den Weg der Z\u00fcrich Versicherung.<\/p>\n<p>Hier kannst Du Dich mit Monika Schulze verbinden:<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/monikaschulze\/\">LinkedIN-Profil von Monika<\/a><\/p>\n<p>Wenn Dir diese Folge gefallen hat, dann freue ich mich \u00fcber Deine Bewertung mit 5 Sternen bei Apple Podcasts und wenn Du meinen Podcast weiterempfiehlst. Mail mir gerne Deine Gedanken zur Folge unter jw@juergenweimann.com.<\/p>\n<p>Liebe Gr\u00fc\u00dfe, J\u00fcrgen<\/p>\n<p>Abonnier hier meinen Newsletter: <a href=\"https:\/\/juergenweimann.com\/juergen-weimann-newsletter\/\">Anmeldung<\/a><\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Die Digitalisierung hat alles ver\u00e4ndert. Kunden haben sich ver\u00e4ndert. Die [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[138,1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Centricity bei der Z\u00fcrich Versicherung - Gespr\u00e4ch mit CCO Monika Schulze - J\u00fcrgen Weimann: Managementberater f\u00fcr Sparkassen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/juergenweimann.com\/customer-centricity-bei-der-zuerich-versicherung-gespraech-mit-cco-monika-schulze-2\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Centricity bei der Z\u00fcrich Versicherung - Gespr\u00e4ch mit CCO Monika Schulze - J\u00fcrgen Weimann: Managementberater f\u00fcr Sparkassen\" \/>\n<meta property=\"og:description\" content=\"Die Digitalisierung hat alles ver\u00e4ndert. 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